Shipping policy

Once your order is placed, we start processing and preparing the shipment straight away – normally within 0–48 hours.

When the preparation is complete, the parcel is dispatched and begins its journey.

The estimated delivery time for free shipping is 8–10 working days (in most cases the parcel arrives sooner).

You have a 60-day satisfaction guarantee – if for any reason you’re not happy with SafeBreak once you received it, simply return it for a full refund, no questions asked.

If you have any questions or need help, you’re welcome to contact us through the contact page, or via email at: safebreak.nz@gmail.com.

We’re always happy to assist and are available across all platforms.

Please note: during holiday seasons or periods of high demand, there may be slight delays in delivery times